If this solution doesn't work after a couple of attempts, restart your computer and try the reconnection process again. Click Yes and then Next.Ĭlick Finish to exit the Logitech Unifying Software. When your mouse is detected, you'll see the confirmation message below. Follow the on-screen instructions to turn your mouse off and then back on.Type C:\Program Files\Logitech\SetPointP\ConnectUtility.exe and press Enter.Press the Windows key with the up arrow to Run.Download the correct version of the Logitech SetPoint mouse and keyboard software from the M185 Downloads Page.For instructions on changing your mouse battery, see answer 360023403293 Radio frequency (RF) interference from other sources, such as:įix or rule out the potential problems listed above.Using your wireless mouse on metal surfaces.Plug the receiver directly and securely into a working USB port on your computer. Click Finish to exit the Logitech Unifying Software. Once youve confirmed the keyboard is working, choose 'Yes' then click Next to continue. Type a test message in the text field to verify the keyboard is working. Your MK550 Desktop comes with a K350 Keyboard and an M510 Mouse. Launch the Logitech Unifying Software: Windows: Start > Programs > Logitech > Unifying > Logitech Unifying Software. NOTE: The mouse version number shown above is correct. The power indicator should now turn green. Download and install the latest software from the M510 Downloads page. If the power indicator is not lit, move the power switch on the bottom of the mouse to the 'ON' position. Plugging the receiver into a USB hub or other unsupported device such as a KVM switch ( NOTE: Your receiver must be plugged directly into your computer). The power indicator on top should be green.Moving the USB receiver to another computer. Thankfully, a nice fellow by the name of Richard Lowens has written a nifty program, called uberOptions, that changes the configuration files of SetPoint to enable all of the disabled options for almost all Logitech mice Since all this required was modifying some XML files that stored the configuration information for each mouse (and.You can connect your mouse to up to three devices at the same time. Your K800 Unifying USB receiver can be connected to up to six Unifying Logitech mice and keyboards. Moving the receiver from one USB port to another. Posts : 2,082 Windows 10 Pro 64-bit v22H2.The connection between the mouse and the USB receiver can be lost for several reasons, such as: NOTE: If buttons or keys respond incorrectly in a particular program, verify if the problem is specific to the software by testing in other programs.If your mouse isn't working, the problem is likely a lost connection. If a single-click always double-clicks, check the settings (Windows mouse settings and/or in Logitech SetPoint/Options/G HUB/Control Center/Gaming Software) to verify if the button is set to Single Click is Double Click.If the problem stays with the same button it is a hardware issue. If the problem moves to the new button it is a software setting or application issue and hardware troubleshooting cannot resolve it. If you’re not sure if the problem is a hardware or software issue, try switching the buttons in the settings (left click becomes right click and right click becomes left click).Windows only - if it works on a different computer, then the issue might be related to a USB chipset driver. If it makes a difference, try updating the motherboard USB chipset driver. Windows only - try a different USB port.Unpair/repair or disconnect/reconnect hardware.Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.Select your mouse from the product drop-down menu at the top left. Click the My Mouse tab at the top of the SetPoint Settings window. Start > Programs > Logitech > Mouse and Keyboard > Mouse and Keyboard Settings. Clean the button/key with compressed air. Launch the Logitech SetPoint mouse and keyboard software.Button/key/control gets stuck or responds intermittently.Try testing the device on a different computer. Repeating or strange characters when typing on the keyboard Try reinstalling the Logitech Connection Utility software and re-pair your device.Single-click results in double-click (mice and pointers).
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